Why I don’t like to fly Delta

I don’t like to use Delta Airlines for my flights. One reason is that choosing Delta typically forces me to take an out-of-the-way detour to Atlanta, home of a big Delta hub. Not only does this huge detour add a lot of travel time, it also forces me to stop over in a very unpleasant airport.

Don’t get me wrong; the Atlanta airport is clean and orderly. It’s also very noisy though, and even as I type, I see all the throngs of people. Ugh.

This time, I found yet another reason to avoid Delta. When my flight was cancelled, I had to approach some Delta personnel for alternative bookings. Well, guess what? Over and over again, they pointed me to the wrong place, bouncing me from one office to another. I finally found someone who knew what she was doing, and that really helped… but I had lost valuable time. I’ll be arriving at my destination very late, and if I had received more immediate and competent help, I might have been able to avoid this.