Sunday, July 20, 2008

AT&T DSL -- unbelievable!

I can't stand it.

Remember my complaints about AT&T DSL? Well this morning, I woke up to find an AT&T van parked in my driveway. I asked the driver what that was all about, and as it turns out, he had been sent here to 'fix' my DSL line.

What the heck...? AT&T had previously sent me an e-mail message and left me a voicemail message, stating that they had fixed my problem. Now they sent a technician over as well? What's more, they didn't even tell me that he'd be arriving... early on a Sunday morning, no less.

People, when will you get your act together???