Extra billing from Bally

I don't get it.

Back in April, I cancelled my old Bally membership and started a new membership contract with different terms. Basically, for a few extra bucks each month, I can now go to any Bally gym in the nation. My old membership fees were being charged to my Visa card, whereas my new fees are being charged to my Discover card.

Starting in August though, I found that my Visa card was being charged again. I had a hard time getting ahold of any Bally customer service reps on the phone, but this week, I finally got a hold of one. (To be fair, I wasn't trying very hard, due to the long wait times.)

The problem has now been fixed and my charges are going to be refunded to me. We don't understand why the billing was erroneously resumed in August, though. Go figger.